FAQ Categories Archives: Sales

Can I use a Cash Drawer with EVE

EVE supports cash drawers that:
• have a Serial interface, or
• have an OPOS (OLE for Point of Sale) driver, or
• can be opened using a ‘Pass Through’ command from the printer, or
• Microsoft POS for .Net
1/ You can select the Open Cash Drawer box in the payment methods that you want to result in the drawe r opening in Data / Payment Methods as below:
FAQSales5.1
Please note that clicking Forward will reveal pictures accurately if they don’t display properly here.
2/ Go to Tools / Options / This PC from the top menu in EVE and check settings.
The default settings are as below for a Serial connection:
FAQSales5.2
3/ There is an additional feature for Pass-Thru Drawers – see below:
FAQSales5.3
4/ And further information on this topic is also below:
FAQSales5.4
5/ Some people use Logic Controls cash drawers – www.logiccontrols.com
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How can I see how much has been sold to divers on particular courses

Use the Sales Search Wizard for this.
On the Customers tab of that search wizard, start by selecting the customers as below:
FAQSales4.1
When you click that Add Course Customers button you can then select the customers on the courses, as in the example below:
FAQSales4.2
And:
FAQSales4.3
Select All of those results and Add them to the search.
Ensure you have this setting on the Payments / Items tab of the Sales Search Wizard:
FAQSales4.4
Results will include:
FAQSales4.5
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Sales – how much has been sold to customers on particular courses

Use the Sales Search Wizard for this.
On the Customers tab of that search wizard, start by selecting the customers as below:
FAQSales2.1
When you click that Add Course Customers button you can then select the customers on the courses, as in the example below:
FAQSales2.2
And:
FAQSales2.3
Select All of those results and Add them to the search.
Ensure you have this setting on the Payments / Items tab of the Sales Search Wizard:
FAQSales2.4
Results will include:
FAQSales2.5
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How do I set “sale” prices in both the physical store and the online store

Different methods are required when setting Sale prices in the physical store and the online store in EVE
For the physical store:
First, create a new Customer Type called e.g. Store Sale – see screenshot below
FAQSales1.1
Then, you can set Store Sale prices for all Stock Items that you want in the Sale.
FAQSales1.2
You can activate those Sale prices by clicking Tools then Options then All PCs. Click Sales and set the Store Sale options.
FAQSales1.3
For more information on setting those discount bands see here:
How to Set Up Discount Bands
This video shows how to set up discount bands:
https://youtu.be/TbbjmBg1v-A
How to Set Up Different Discount Levels for Different Customer Types
This video shows how to set up different discount levels for different customer types:
https://youtu.be/polDT2YuMzA
For the online store
First step is to create a Customer Type called, say, Online.
Then, go to File / Wizards / Pricing Wizard from the top menu and choose the ‘generate retail prices’ option and then select as below:
FAQSales1.4
In this example all Online prices would be 5% less than your standard Retail prices.
Lastly, make sure that you’ve set the online store prices to use that OnLine price / customer type. You do that in the online store record in the Data module:
FAQSales1.5
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